So Far Satisfied and Happy
Bought this treadmill in January and I've been putting off writing a review until I'd used it regularly for a long period of time. I have been using this since mid-January as a way to do a running program and so far I have been very pleased with the purchase. I also reviewed many treadmills before buying this one and thought the price was within range for decent quality. I have not been disappointed at all. Assembly was not bad and I actually put it together myself so it can be done with only one person though adding the dashboard section was tricky.
When it arrived the delivery man brought it up to my apartment. I have not dealt with any customer service so I can't speak to that. There was a small nick in the belt from the trip but based on other customers' reviews I decided that it was small enough not to worry about.
The treadmill does everything I want it to. You adjust the incline by .5% and the speed adjusts by .1 mph so you can really run/walk to your perfect pace. The clock/calorie/distance monitor accurately measures in my experience and I've been very happy with the treadmill overall. My only small complaint would be its bulkiness. I had to move it from the living room to my bedroom before I had people over and that was quite a chore. It also folds up but is not/not compact at all. I don't think I fully realized that when I bought it probably because I was researching so many at the time that had similar specs. Also I wish I could turn off the clock/calorie/distance monitor sometimes so I'm not watching it all the time.
But definitely satisfied and happy my $600 didn't go to waste. I'm running up to 3 miles now and I'm absolutely pleased with the purchase. :)
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Very Happy with this Treadmill
I have had this treadmill for a few weeks now and have been very happy with it. It's very sturdy and has a lot of features for a home treadmill. The comments I list below fall into the category of "just be prepared for" and mainly involve the delivery process.
One caveat I have is that this machine is *heavy*. My delivery guy brought it into my garage and despite my attempts to have him put it just inside a room off the garage no dice. I had to have the help of a very strong guy to move the treadmill where I wanted it. The good news is that after that it was a piece of cake to put together involving about 30 big screws and took exactly an hour (probably could have taken even less time).
This treadmill is supposed to fold up but I can't imagine ever using that feature -- for one it's too heavy and two it's so big it's not like you could really hide it anywhere. These are not complaints -- the fact that the machine is big and heavy translates into sturdiness and a larger running surface.
Finally there's no instant gratification when you click the Purchase button online. Be prepared for this item to take up to a month to be delivered. It's worth the wait though!
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Poor Warranty Support Extended Contracts are Fraudulent
I purchased a Nordictrac treadmill and (wisely I thought) purchased an extended warranty through UTS (Universal Technical Services). Their website is [...]
The treadmill was not working correctly. The walking track was catching/sticking. After weeks of delays and back orders they told me that they were not honoring the warranty. I am still unsure as to the reasoning as they have not provided an explanation that would legitimately give them a reason to not honor the warranty which still has a year left on it.
I am unable to recommend Nordictrack or their extended warranties and UTS. A compnay and their products are only as good as the guarantee and the honesty to which they honor their guarantees.
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